Privacy policy

This policy explains how we handle personal information. We aim to handle it in line with the Australian Privacy Principles where they apply to us. This is general information and should be reviewed by a qualified adviser.

What we collect

Name, email, delivery address, phone number and order details you provide, plus basic website usage data.

How we use it

• To process, fulfil and deliver orders (including sharing delivery details with fulfilment and delivery partners).
• To respond to enquiries and provide support.
• To send marketing emails if you've opted in — you can unsubscribe at any time.

Payments

Card payments will be processed by a third-party payment provider. We do not store full card details.

Access and correction

Contact us to access or correct your personal information, or to raise a privacy concern.